Fed up with a 10 minute consult and a prescription?

Our process is not like a typical medical clinic. Dr Jess will look at you as a whole, not just your symptoms. Each new patient experience is tailored to your specific needs, taking account of your unique history and biology. This will likely include an extensive health history analysis, exploration of your goals and discussion of your root causes and any recommended further advanced testing. From this we design a personalised treatment program to heal and then optimise your health long term.

Dr Jess Consultation

Dr Jess is passionate about treating everyone from newborn babies up to end of life to show them the power of functional, integrative and natural medicine to change their health and quality of life. Having been in private practice for over 15 years and seen thousands of patients there are very few conditions that Dr Jess hasn’t seen before.

She is the most qualified natural health expert in the UK and is a licensed and registered medical doctor as well as functional medicine doctor, Chinese herbal medicine practitioner, Chinese cosmetologist (specialist in Chinese medicine for skin, weight loss, ageing and beauty), medical herbalist, acupuncturist, cosmetic acupuncturist, kinesiologist and homeopath. She brings all of her skills and experience into your consultations alongside her highly skilled team.

Where are you on the health scale? Do you feel ‘healthy’? Free from pain and troublesome symptoms? Full of life, energy and vitality? Do you have good mood, focus and concentration? Are you mentally, emotionally and spiritually fulfilled?

You may find temporary relief from your symptoms with medications which can come with unwanted side effects, but true health relies on treating your underlying root cause(s) and harnessing the healing power of the body itself.

True health is not just the absence of symptoms and disease, these are only the tip of the iceberg. There are many levels of health and Dr Jess and her team can meet you wherever you are. We want you to be free of symptoms and have a joy and enthusiasm for life, no pain or mood issues, mental clarity and focus, stable energy levels, good sleep, a strong immune and digestive system and a sense of mental and spiritual fulfilment and wellbeing. Functional and Integrative medicine can also look to the future to find and ‘biohack’ your individual epigenetics, metabolic markers and individual biology to both optimise your health and decrease your biological age (the age your body thinks you are!) for a longer and healthier life.

Book your 45 minute initial consultation now (in-person or telehealth) and start your health journey with Dr Jess

New patients are booked in for three initial sessions including a first new patient session, a second session where Dr Jess will give an in depth health report and personalised treatment plan and a third session with her health coach. You can read more about this process and pricing below. You will be asked to fill out an in depth health history form a minimum of 48 hours in advance and your appointment will be rescheduled if this is not completed.

On my first visit to Dr Jess I was suffering from IBS, chronic fatigue and I was extremely depressed. That was six months ago. I now feel a joy in life again and a renewed energy…my digestion was fixed in 3 weeks!”

Dr Jess Testimonial

The Process

Step 1 Gathering Information

STEP 1 (1st session 45 min)

Gathering Information & Assessing Your Baseline

After booking your initial consultation you will be e-mailed a health history form to complete (a minimum of 48 hours before your session). At your initial consultation with Dr Jess she will have read your health form and will spend time asking any further questions, listening to your story and any problems or issues in detail and will ask you about your health goals. Please bring or be ready to provide a current medication list, recent medical letters, scan or recent test results with you. She will explain her approach and recommend any appropriate testing.

Step 2 A Deep Dive

STEP 2 (2nd session 45 min)

Your Health Report

After your first consultation, Dr Jess will have carefully assessed all of the information and built a health timeline and at your follow-up session, she will explain all of her findings so that by the end of your report, you will fully understand the nature of your problem. She will discuss any test results and the most appropriate treatments for your goals and she will recommend a personalised schedule of care designed to meet your needs. If agreeable, you can begin treatment. All treatments are specific to you and designed to work on the underlying root causes.

Step 3 Tailored Health Care

STEP 3 (3rd session 45-60 min)

Implementing Your Plan

After your health report, you will have a scheduled meeting with Katy, our health coach. Together, you will review your personalised plan and prioritise your individual nutritional and lifestyle requirements. You will be invited to set achievable goals and discuss the next steps on your journey, establishing a relationship for ongoing support and setting you up for success. Research consistently shows working with a health coach makes you much more likely to reach your goals by keeping you on track and supported.

Start Your Health Journey

If you are ready to heal, click here to book your initial consultation and begin your journey with Dr Jess.


Please note we have a cancellation and lateness policy for all practitioners. Due to high demand for appointments, there is a cancellation fee of 50% of the session price (or the full deposit for initial sessions) for missed appointments or those cancelled within 4 working days. We run a busy clinic and patients who arrive over 15 minutes late will not be seen.

Dr Jess

Dr Jess supporting your health journey

NEW PATIENTS: Due to high demand, a non-refundable deposit of £300 is required to book a first appointment.

Although Dr Jess is booked up a long way in advance, by adding your name and details to her waitlist you are notified of cancellations and can accept any as soon as they are offered. This usually means patients who accept cancellations are seen within a few weeks. If you would like any advice or help with this or feel you are an urgent case who needs seeing as soon as possible then please ring 01625 850300 and talk to Jan her PA.

New Patients: £825 for the initial 3 sessions including: a first consultation with Dr Jess (£375) + follow-up Health Report with Dr Jess (£375) + health coaching session with Katy (£75)

All fees are for the consultations only. Dr Jess will often need to arrange in-depth laboratory testing to help give you the best possible treatment this can cost from £250-1000.

At your Report of Findings when she has assessed your case in depth she will usually recommend further treatment and support with both her and other members of her team, often for 6-12 months depending what is required for your condition.

Note: You only need to book your first session the clinic will arrange your further 2 followup sessions.


Health Coaching & EFT

Available in person or remotely via video call

Book a FREE discovery call with Katy


Acupuncture, Electroacupuncture

In person only

NEW PATIENTS: £60* (60 minutes)

FOLLOW-UP SESSIONS: £60 (45-60 minutes)

Discount schemes are available for multiple sessions

*your new patient session is a history and assessment only there is no acupuncture in the first session

Dr Jess Testimonial

“I have spent ten years floundering with bad health and poor quality of life spending thousands on ‘specialists’ achieving very little. The results I have seen have dramatically improved my physical and mental health and your approach has kicked started me into thinking differently about health and related issues.”


To get started on your healing journey, please book your initial consultation by clicking on the button above and you will be taken through to a booking calendar. Select the ‘Initial consult’ and choose an available time. You will then be asked to pay a £300 deposit in advance and will be sent your health assessment forms by e-mail, these must be filled in a minimum of 48 hours before the consultation to give Dr Jess enough time to read through them or we will contact you to reschedule it. If you would rather talk to someone please call 01625 850300. Our reception team will arrange booking of the 2 followup sessions.

Dr Jess and her team practice alongside Dr Jess’s sister Xandra (The Back Clinic) and her chiropractic team in the same building. The Back Clinic and our practice share the same friendly and experienced reception team who can help you with any enquiries.

Phone 01625 850300 Monday-Friday 8.30am-7pm and Saturdays 9-11am, excluding Bank Holidays or email: thenaturaldoctor.me@gmail.com.

Jan is Dr Jess’s PA and can usually be contacted for more in depth questions on Tuesdays, Thursday afternoons and Fridays by enquiring on the number above.

The Natural Doctor’s practice is located in the Back Clinic in Poynton, Cheshire (35 London Rd South, SK12 1LA). For directions see map below.

The initial 3 required sessions to see Dr Jess as a new patient are £825 which includes: a first consultation with Dr Jess (£375) + follow-up Health Report with Dr Jess (£375) + health coaching session with Katy (£75)

Dr Jess is happy to see you either by telehealth/ video (from any location) or in person at the clinic if you would prefer.

Dr Jess practices in person from The Back Clinic (35 London Rd S, Poynton, Cheshire, SK12 1LA). The nearest train station is Poynton which is about a 10-15 minute walk. Phone 01625 850300 for more help or information on public transport. A large car park is available behind the clinic with access via George Rd W.

As soon as you have booked your first appointment with Dr Jess you should receive an e-mail with your health history form to fill out for her and a consent form to sign. Please sign the consent form (without which Dr Jess will be unable to see you) and fill out the Health History form a minimum of 48 hours before your consultation (so Dr Jess has time to read through it).

If you have any recent test results or scans please have these ready for your consultation. If seeing Dr Jess by video link please make sure you have tested the video link (if on an iPhone/ iPad or Android you may need to download the Jane app and Chrome is the best browser to use) in plenty of time for your appointment and are online 10 minutes before your consult. Dr Jess endeavours to be on time but often encounters complex patients – if there is any delay she will try and let you know as soon as possible.

At your first visit, Dr Jess will have ready your health history form and will ask you about your problem or symptoms  in more depth. She will go through and explain likely root causes and if appropriate discuss further in depth testing to determine where your issues are. She will then arrange a followup consultation (health report) to go through any results and treatment she would recommend.

If possible (and you are happy to have them present) please bring your partner or supporting person with your for your second visit, your health report. It is good for your ‘support network’ at home to also understand your condition.

All of the information that you gave Dr Jess at your first visit will have been carefully assessed and you will be told what has been found. Your treatment plan will then be discussed with you and a treatment plan agreed together. All treatments are specific to you and are tailored to your needs. Dr Jess will provide you with a file to keep a record of your treatment progress and record any advice and asks you to bring it to sessions with you.

The honest answer to this is that functional, traditional and natural medicine can support nearly any condition. Functional medicine, health coaching, herbs, homeopathy, acupuncture & Chinese Medicine and EFT (Emotional Freedom Technique) treat the whole person, so can be used to support anything from common colds and emotional issues to complex medical conditions.

However, it is always advisable to seek medical advice from your own doctor if you are concerned and we may refer you back to your GP if we are concerned. Certain conditions cannot be cured, but by improving your health, you can often bring symptom relief, improve quality of life and emotional acceptance. Dr Jess treats any age from newborn to over 100. She has seen thousands of patients and been practising for over 15 years so there are few conditions she has not come across before.

If you would like to see if she can help you before you book an initial consultation then please contact her on the form below or on drjess@mac.com or ring the clinic on 01625 850300 and ask to speak to her PA Jan and we would be happy to help you.

Yes. Dr Jess can do a wide range of private blood, stool, urine and genetic tests (including allergy, hormone, intolerance, toxin load, moulds, biological age, genetic or gut health testing) and will offer these to you where appropriate at your initial consult. Dr Jess is registered with several excellent private labs and has a centrifuge in the practice allowing her to do complex blood testing (if you are near enough to come in person) or she can arrange for tests to be done for you at home or a nearby clinic.

In person blood test appointments are booked by phoning reception and booking in before the beginning of clinic. Her experience as a doctor means she is extremely experienced in taking blood. The clinic will let you know if it is necessary to fast from 8pm the night before the test and only consume water, black tea or coffee (no milk or sugar) until the test the following morning. If you are anxious about having blood taken or have previously had problems having blood taken before, please let Dr Jess know so she can allow extra time.

Side effects can include feeling worse on beginning treatment before you begin to improve. This may be due to your body getting used to changes in diet, supplements, herbs  or other lifestyle changes and as long as you are not experiencing any worrying or severe symptoms, we would ask you to see if it settles over a few days. If you are concerned, stop any therapies immediately and contact us for advice. If you develop any signs of an allergic reaction (itchy skin rash, mouth, lip or tongue swelling, trouble breathing, diarrhoea or vomiting) stop all supplements and herbs immediately and contact us after seeking medical advice.

Nutritional and dietary changes as well as working on your gut and liver health can lead to detox symptoms which we will discuss with you and may make any food sensitivities or intolerances more obvious which we will address during your treatment.

If you have been given a homeopathic remedy, although they are 100% safe, they are capable of powerfully stimulating the body’s reactive forces and can create aggravations. Again please contact us if you think you have had a reaction to your remedy as it may be necessary to antidote it.

Herbs prescribed by Dr Jess are of the highest grade from reputable herbal suppliers. They do not usually have side effects though rarely you may be allergic to one of the components or not tolerate them. If you develop an itchy rash or swelling/tingling of your lips within the first few days of taking the herbs stop them immediately. Record and discuss any new symptoms after starting herbs with Dr Jess. If concerned, stop taking your herbal treatment and contact the practice to discuss this further.

In person acupuncture is a very safe therapy with a very low risk of complications which include: bruising, tingling or altered sensation at the acupuncture site and fatigue. There is a very low risk of pneumothorax (collapsed lung) which acupuncturists are trained to avoid with good needling technique. Cupping therapy is also generally very safe. However you may be left with a red, brown or purplish discolouration from the cup, called a cupping kiss so please let your acupuncturist or cupping therapist know if you do not wish these to be visible. Very rarely you can experience blistering or superficial burns from the cups if your skin is fragile or you have excess body hair. These usually heal uneventfully when kept clean and dry but please seek medical advice if there is any redness or pain.

EFT with Katy is a powerful process that can help decrease anxiety and pain, increase performance, eliminate cravings, overcome self-limiting beliefs and work through trauma. It is a complementary therapy and is not counselling or psychological therapy. It does not replace normal medical or psychological treatments.

Dr Jess is a qualified medical doctor and medical herbalist and so will be able to guide you regarding supplement and herb use with your medications.

Nutritional supplements and diet changes are usually safe with your medications but please provide the practice with an up to date list of your medication and contact us in the event of any changes if you are concerned.

Acupuncture and cupping are safe treatments alongside any medication although certain medications may increase your risk of bruising.

Herbal treatment is safe with many medications although it is important to make sure to let Dr Jess know of any medication you are taking so she can ensure this. She will provide you with a list of all the herbs you are prescribed that can be given to your main health provider where necessary.

Homeopathic remedies are safe and as an energy medicine they do not interact at any physical level with your medication.

Pregnancy and preconception are great time to seek advice on nutrition and supports that can help you and your developing baby. We love treating children of all ages at our practice and enjoy boosting health as early as possible!

There are many herbs and supplements that are safe in pregnancy and during breastfeeding but some that aren’t so it is important to let Dr Jess know if you are pregnant or breastfeeding as she may need to alter your prescription to use gentler herbs and avoid certain treatments.

In person acupuncture is safe in pregnancy, although it is recommended to avoid certain points and it is safe whilst breastfeeding. Cupping is restricted to certain areas only whilst pregnant but safe whilst breastfeeding. Dr Jess & Nicola (her acupuncturist) are trained in acupuncture in pregnancy.

Cupping is not advised for children and although acupuncture can be done on children under 12, we only recommend this after a careful assessment as even with paediatric needles, children can find the experience traumatic. Acupressure can be more effective in these cases.

Many herbs are safe for children but have to be carefully chosen and often have altered dosages. Dr Jess can advise you on this.

Homeopathic remedies and flower essences given by Dr Jess are 100% safe for everyone as they are an energy medicine and do not have any chemical side effects.

We treat patients of all ages and treatment is generally suitable for the whole family no matter how young or old. All of the therapies we practise are very safe and can be adapted to individual patients.

Cupping is not suitable for children under 12, those with a large amount of body hair or those with fragile or broken skin. We don’t recommend acupuncture for children under 12 but this can be adapted to acupressure where appropriate.

We do not accept insurance payments directly. Some insurance carriers may cover acupuncture, homeopathy or laboratory tests performed by our practice. We can provide a detailed receipt for services performed for you to submit to your insurance carrier directly but you will be expected to pay at the time of treatment.

After your first and second sessions with Dr Jess, all of the information you have given, the treatment plan agreed by you both and relevant details will have been discussed with Katy in advance of your session with her. This session can be in person or remotely via video call,

Katy will further assess where you are now, where you want to be and how to get you there by following the agreed treatment plan in manageable steps. She takes the opportunity to fully understand you as a whole person, gain further insights into your lifestyle and how this might be impacting on your health.

Her sessions include working on the food you eat, how you sleep, how you manage stress, how you exercise and relax and how you connect with the world around you. Your time with her is a safe, non-judgemental, confidential space in which you can work out together how to achieve your goals and get the results you want.


Katy is happy to see you as a health coach and/or EFT practitioner independently please click here to learn more about Katy.

Nicola, our resident acupuncturist is qualified, registered, insured and highly skilled having complete additional training with Dr Jess. She is experienced in TCM acupuncture and can also offer electro-acupuncture, cupping or cosmetic acupuncture. please click here to learn more about Nicola.

Dr Jess encourages patients to bring partners and supporting friends with them to the first and/ or second visits (if you are happy to have them present). It is good for your ‘support network’ at home to also understand your condition.

Nutritional changes and supplements can trigger improvements within a few days or take weeks or months depending on your condition and the severity of your symptoms.

Acupuncture can have instantaneous effects but may take several sessions to have an impact depending on you condition. It is also cumulative so a course of up to 10 sessions is often required to reach full benefit.

Herbal treatment can take anywhere up to 6 weeks to have full effect depending on your complaint. Most people will feel effects before this, but as the herbs are addressing the underlying problems, it may take time especially if your case is chronic or complex.

Homeopathic remedies begin to act as soon as they are taken. In an acute complaint such as a sore throat or headache, the effects can often be felt in minutes. However in complaints that have taken years to develop, it may take longer for you to feel the effects of the remedies so please be patient! We may use kinesiology to test your body for the remedy doses and what strength of remedy you need.

Long term or severe complaints can take longer to improve so please be patient. If you have been suffering with your symptoms for many years or  your symptoms are severe, it may take more than one treatment to relieve them. Functional medicine, herbal medicine, acupuncture, EFT, cupping, homeopathy & Chinese medicine are effective forms of treatment and work on the principle of correcting the underlying causative problems, not just relieving the symptoms. This root cause approach can take time but is also often much more effective at restoring health. Our team will be happy to discuss any concerns you may have over your progress.

Whilst being treated by Dr Jess, please consult her before taking any other supports so they can ensure there are no interactions. She & her team can advise you on safe home remedies for acute complaints.

Functional medicine is true 21st century medicine and determines how and why illness occurs and restores health by addressing the root causes of disease for each individual.

Medical herbalist make use of healing plants from nature’s medicine cabinet, whose traditional uses over hundreds or thousands of years are backed up by modern scientific research. Dr Jess is a qualified and registered Medical Herbalist (registered with the National Institute of Medical Herbalists) and a qualified Traditional Chinese Herbalist. She is passionate about herbal medicine and the healing power of plants from which many medications are made.

Traditional Chinese Medicine is a 3000 year old system of medicine using therapies like herbs, acupuncture and food therapy. The underlying principle of traditional Chinese medicine is that illness and pain occur when the Qi (energy of the body) is not balanced throughout your body.

Practitioners (like Dr Jess) can give herbal formula (whole or in capsules for easy ingestion), recommend dietary and lifestyle changes and do acupuncture or cupping depending on their diagnosis using your symptoms, tongue (and pulse). This ancient wisdom is supported by scientific research and its long history of use.

Acupuncture is a natural way of bringing the body back into balance to create optimum health. It is based on ancient Chinese principles and is over 2000 years old. It is known to help with many conditions such as pain (e.g. migraines & knee osteoarthritis) overactive bladder syndrome or TMJ. Acupuncture can stimulate healing with the insertion of fine needles at points specific to your problem or condition. Treatment is designed to alleviate any symptoms and improve wellbeing.

Acupuncturists select specific points on the body depending on your issue. They insert very fine needles into those points. This is traditionally thought to restore the flow of Qi and trigger the natural healing response.

Dr Jess and Nicola are registered acupuncturists and practice TCM (traditional Chinese medicine) acupuncture as well as being trained in electro-acupuncture and cupping therapy. They are  trained in cosmetic acupuncture (the traditional method of reducing signs of ageing, helping weight loss and skin diseases). Cosmetic facial acupuncture has become a popular way to defy ageing naturally since it was featured on Channel 4’s ’10 Years Younger’. It uses points to improve elasticity and overall appearance

Dr Jess is a registered acupuncturist with BMAS.

 Acupuncture is not available by telehealth consultation only in person however self acupressure can be recommended and demonstrated and we can work with a local acupuncturist if required.

A health and wellness coach can help you excel at reaching your life and health goals. They help you make achievable changes in order to succeed. It is a way of looking at where you are now, where you want to be and how to get you there. Wherever you are, small changes and new habits will make a big difference.

This includes working on the food you eat, how you exercise and relax and how you connect with the world around you. Health coaching sessions are a safe, confidential space for you to be heard. Sessions are in person or via video call.

Homeopathy is much more than a placebo, it is the second most used system of medicine in many areas of the world and extremely safe.

Homeopathy is a natural way to bring the body back into balance. It is the second most widely used system of medicine in the world used by 200 million people and endorsed by many celebrities. It is used to treat a wide range of conditions by looking at the whole person, their individual symptoms and traits. The treatment works on an energetic level to stimulate health and your body’s natural ability to heal. The active ingredients are in diluted form avoiding toxicity and making homeopathic remedies virtually 100% safe.

Qualified homeopaths take a detailed history and match the individual set of symptoms that you have to a specific homeopathic remedy which you will take in tablet form as prescribed. By matching the remedy to all aspects of you, it aims to improve your health on every level.

The Emotional Freedom Technique (EFT) is a non-invasive and scientifically proven method that offers relief from emotional issues and limiting beliefs. EFT is a scientifically proven technique that can offer relief to both your body and mind. It is a combination of gently tapping on acupressure points on the head and upper body and working through physical and emotional issues to move healing energy through the body. EFT can quieten the stress response, leaving us feeling calmer, lighter and happier.

Katy can offer pure EFT sessions or in combination with health coaching to provide you with powerful results.

It can be helpful in anxiety and depression, fears or phobias, cravings or addictions, lack of self-esteem or self-worth.

Kinesiology works on the principle that the body has an energy field, muscle testing is used to test for energy imbalances Dr Jess is qualified and very experienced in Therapeutic Energy Kinesiology (TEK) and has taught this system previously with Dr Adrian Brito-babpulle.

Kinesiology uses systematic, safe and precise muscle testing to find problem areas and re-balance the body. This is not available by telehealth consultation only in person.

Cupping is a traditional Chinese practice as old as acupuncture that places cups on the skin by suction. A flame is used to create a vacuum inside the cup before being placed on the skin (the flame does not come in contact with the skin). This type of cupping is called dry or fire cupping (we do not offer wet cupping which is a Chinese practice involving bleeding the skin).

Cupping is used traditionally to help with inflammation, pain, stiffness, blood flow, improve digestion, tone fat and cellulite, improve lymph drainage and for relaxation and well-being. The many converts to cupping massage believe it feels better and has longer lasting impact than a deep tissue massage.

The cups are placed on trigger points (knots of muscle) or acupuncture points and can be either left in place to release tension/ blockage from a particular area or run (moved along the skin using massage oil) along meridians or areas of stiffness to release blockages and pain (called running cups).


Attend appointments by telehealth (video consult from any location) or in person at our Cheshire clinic.